FAQS

DISPENSARY QUESTIONS AND ANSWERS

Have a question? We’re here to help.

  • What is Flo Dispensary?

    Flo is a Native Woman Owned and operated business located on the Tonawanda Band of Senecas reservation in Basom, NY.

  • What products do you offer?

    We offer a wide range of cannabis products, including:


    • Flower: Premium strains of cannabis flowers.

    • Edibles: Delicious, infused treats like gummies, and chocolates.

    • Concentrates: Extracts such as shatter, wax, and oils.

    • Topicals: Balms, creams, and lotions for localized relief.

    • Vapes: Cartridges and pens for discreet consumption.

    • Accessories: Pipes, vaporizers, and rolling papers.

  • Is Flo Dispensary open to everyone?

    Yes! We welcome both medical and recreational users who are 21 years or older. Please bring a valid ID when visiting.

  • What safety measures are in place?

    Your safety is our priority. We adhere to strict health and safety guidelines, including:


    • ID Verification: Checking IDs to ensure legal age.

    •  All facilities are well-lit

    • Sanitization: Regular cleaning and disinfection.

    • All Products are lab tested.

    • 24 Security on site.

  • Can I order online?

    Absolutely! Visit our website to browse our menu and place an order for pickup! Flo offers a drive thru window as well, we make it convenient for you!

  • Do you offer discounts?

    Yes, we offer a VIP Rewards program! Contact us and sign up today!

  • What payment methods do you accept?

    We are cash only!

  • Can I get personalized recommendations?

    Of course! Our team of knowledgeable and certified budtenders are to assist you. Let us know your preferences, and we’ll guide you to the right products.

  • Where can I find Flo Dispensary?

    We’re conveniently located at 992 Bloomingdale Rd, Basom NY 14013. Just 6 miles from Thruway exit 48A! Come visit us during our business hours 7am-10pm every day!

  • Is there parking available?

    Yes, we have ample parking for our customers, including handicap parking. Look for the Flo Dispensary sign!

  • Is Flo Handicap Accessible?

    Flo is handicap accessible, and has handicap parking available in our lot. If you need assistance getting inside the dispensary, please call the main store number 585-542-6100 and security will come out to assist you. 


    Service dogs are allowed in the store as well.

  • Are pets allowed in the store?

    Only service dogs are allowed in the dispensary.